Shipping Policy

Welcome to Serotonin Co.! We are committed to delivering your orders swiftly and securely. Please review our shipping policy below for details on our shipping methods, costs, and timelines.

Standard Shipping

  • Cost: $4.95 - $5.95
  • Delivery Time: 3-7 business days (after processing)
  • Service Area: Available for all orders within the United States

Free Shipping

  • Eligibility: Orders over $75
  • Delivery Time: 3-7 business days (after processing)
  • Service Area: Available for all orders within the United States

Processing Time

  • Order Processing: All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.
  • Processing Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Confirmation & Order Tracking

  • Confirmation Email: You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
  • Tracking: Use the tracking number provided to check the status of your shipment on the carrier’s website.

International Shipping

  • Currently Unavailable: We currently do not ship outside the United States. Stay tuned for future updates as we expand our shipping areas.

Address Changes

  • Change Requests: Please ensure that your shipping address is correct before placing your order. If you need to change your shipping address, please contact us immediately at contact@serotoninco.com. We will do our best to accommodate changes, but we cannot guarantee that updates can be made once the order is processed.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact us at:

  • Email: contact@serotoninco.com
  • Phone: +1 (562) 340-6844

    Thank you for shopping with Serotonin Co.! Your support helps us spread awareness and make a positive impact on mental health.